Shipping policy
VIBECRAZE Shipping Policy
Thank you for shopping with VIBECRAZE. Below you'll find everything you need to know about how we process and ship your order.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day. You will receive a confirmation email once your order has been placed, and a second email with tracking information once your order has shipped.
Shipping Rates
We offer a flat-rate shipping fee of $4.99 on all orders, regardless of order size or destination.
Delivery Time
Once your order has shipped, please allow 7–15 business days for delivery. Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on your location and carrier availability.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor the status of your delivery through the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
Possible Delays
VIBECRAZE is not responsible for shipping delays caused by carrier issues, weather conditions, customs processing, or other circumstances beyond our control. If your order has not arrived within 15 business days of your ship date, please contact us and we will do our best to assist you.
Incorrect Shipping
Address Please double-check your shipping address before completing your order. VIBECRAZE is not responsible for orders delivered to an incorrect address provided at checkout. If you realize you've entered the wrong address, contact us immediately at support@vibecraze.site. We will do our best to make corrections, but we cannot guarantee changes once an order has been processed.
Contact Us
If you have any questions about your shipment, please reach out to us at support@vibecraze.site or call 240-304-3012. We're happy to help.